Privacy Policy – Thermalux

At Thermalux.shop, your privacy is our priority. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you visit our website or make a purchase from our store.

1. Information We Collect

When you use our website, we may collect the following types of information:

a. Personal Information:

Name
Email address
Phone number
Billing and shipping addresses
Payment information (processed securely via third-party gateways)

b. Non-Personal Information:

Browser type and version
IP address
Device type
Pages visited and interaction data

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Send order updates and delivery notifications
Provide customer support
Improve our website and services
Send promotional emails (if you opt in)
Prevent fraud and ensure secure transactions

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:

Trusted third-party service providers (such as payment processors, delivery partners, or marketing platforms) who assist in operating our business
Legal authorities, if required by law or to protect our rights

All third-party services we use are bound by confidentiality and data protection agreements.

4. Data Security

We take security seriously. Our website uses SSL encryption and other security technologies to protect your data from unauthorized access. Payment information is never stored on our servers — it is securely handled by certified payment gateways.

5. Cookies & Tracking Technologies

We use cookies to:

Enhance user experience
Remember your preferences
Track site performance and improve functionality

You can choose to disable cookies in your browser settings, but this may affect how you experience our website.

6. Your Rights

As a customer, you have the right to:

Access, update, or delete your personal data
Withdraw consent for marketing emails at any time
Request a copy of the information we store about you

To exercise any of these rights, contact us at:
📧 Email: info@thermalux.shop

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before interacting with them.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our site means you accept the revised policy.